ORDERS AND SHIPPING
Clown Dogs is dedicated to bringing you the best products we can as quickly as we can. We are a Gold Coast based Australian business and for the majority of our orders we use Australia Post.
Please double check your order when entered, as this is the address we use for our postage satchels; if the postcode is incorrect it may cause a few days delay. Orders may be tracked via Australia Post.
We aim to keep you happy here at Clown Dogs, but if you're not satisfied with the products we've got you covered. All products for return refunds must be returned within 7 days of receipt of purchase (14 days for international purchases) and must be in as new condition. We can't accept items that have been worn or washed. All products must have original tags attached and still be in original packaging.
We aim to deliver top quality products to you, but we understand that manufacturing faults can come up from time to time. So please email us with any concerns. We know you love our products however any damage due to long term or excessive usage are not considered faulty.